I have been using Felice’s service for three years now, and after having a few other providers before, I can confidently say the level of service Felice provides is top notch. We have a regular cleaning every two weeks, and if I request any schedule changes, or additional items, she is on top of it and always accommodating. I’m not sure about the review someone left saying they didn’t get a response from their messages – Felice always responds same-day and does whatever she can to make sure we are happy. I would say I have a high standard of cleaning (a bit of a neat freak) and Felice is pickier than I am. Highly recommend!